If the headset is working properly on a different device, they could be hardware issue on your computer. Test the headset on a different device to further isolate the issue. The drivers are automatically installed after a restart. Right-click on the Razer headset and select “Uninstall device”. Press Windows key + S on the keyboard to open the Search bar. If the headset works without Synapse, do a clean reinstall of Synapse, see How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows. Right-click the Razer Synapse icon found in the system tray. Turn off or disable any other wireless devices or move away from them, to avoid interference.Įnsure that the features under the “ENHANCEMENTS” box are unchecked.Įnable the “SIDETONE” feature to directly check through the headset if the mic quality has improved.ĭisable Synapse 3. Select '2 channel, 16 bit, 48000Hz (DVD Quality)' if available.įor headsets with detachable mic, check that the mic is properly attached.įor wired USB headsets, ensure that the device is plugged in directly to a PC and not a USB hub.įor wireless USB headsets, ensure that the device is not subject to wireless interference.

Under Properties, go to Advanced Default Format. Select 'Disable all sound effects' or try a combination of enhancements that works for your setup. Go to Control Panel > Sound > Recording > Properties > Enhancements. Go to 'Communications' tab, then test each option. Go to the “Listen” tab.Ĭheck “Listen to this device” and apply the change to assess how the mic sounds. The mic’s sensitivity will function according to the set levels. Higher levels can cause the mic to be more sensitive.

Adjust the “Microphone” and “Microphone Boost” to lower values.

Right-click on the mic then click Properties. Under “Related Settings”, click “Sound Control Panel”. Right-click on the speaker icon on the System tray. Set the app 'Input' and 'Output' as 'Default'. Under 'App volume and device preferences', check that the settings are set to 'Default'.Ĭlick 'App volume and device preferences' under 'Advanced sound options'. The indicator right beside the mic icon will lit up green if the voice is picked up. Test the mic after setting the computer's mic as a default device. Go to the “Recording” tab, right-click on the computer’s sound device.Ĭheck both the Default Device and Default Communication Device. Open Sound settings by pressing the Windows button on your keyboard, type “Sound” and press enter.Ĭlick “Sound Control Panel” under “Related Settings”. Set Device as a Default Recording Device. Make sure that the apps can access the mic.

Make sure the mic diaphragm is in front and the air vent is facing away from your mouth.

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